Locowin Casino - The player's withdrawal is delayed.

Hi I’ve been waiting for my 10000$ for weeks .. everything is verified on this account .. they can only send my money on ecopayz witch suck .. they are telling me to wait for the paiment team but they are not contacting me at all .. plz help

Hello Félix ,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Locowin Casino. Please allow me to ask you a few more question before we would move forward.

Were those your first withdrawal requests in the casino? Since when exactly is your account fully verified? Is your current balance generated from real money or did you use any bonus?

When was the last time the casino responded to you and what was it about?

Looking forward to your answer.

Regards,

Nick

First withdraw attempt : 15/05/22

Account fully verified 24/05/22

played with real money

and the last email they sent me was that my ecopayz was fully verified and it was today 30/05/22

indont even want the money to be sent on ecopayz .. they said that they can’t send true my MasterCard .. can you look that with them plz 🙂

I don’t know if u guys did something but I received my 10000 thanks 🙏

Hello Félix,

I'm glad to hear that your money has arrived. We will be now closing the complaint. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will try our best to help you out.

Best regards,

Nick