Hello, the last communication with the casino took place yesterday and it was based on the principle (You keep sending the same documents), which is not true.
The ID card was accepted, but the address was not confirmed.
I have already sent them various documents, a telephone bill, a TV bill, even a bank transfer with an employment contract, a bank statement confirming that I am the owner and they confirm my address, everything I can, I had an old gas bill which they rejected, but I rent and I don't have it another .
I just can't send them the document to please them - the case has been going on for 12 days, but they reject it after 1-2 days at most, so I've had a lot of attempts.
They have written that they do not accept transfers. I understand, so I sent them invoices for the Internet / TV / telephone because that's all I have, the lease agreement is from 6 months ago, so I can't give it to them and it keeps being rejected.
What's more, communicating with this chat is a nightmare because they don't write specifically what doesn't fit, you just send the same text over and over again, and when I ask what document I should send, the answer is something like, in the panel see what you must upload ? It must be a bank statement. which they also got.
Hello, the last communication with the casino took place yesterday and it was based on the principle (You keep sending the same documents), which is not true.
The ID card was accepted, but the address was not confirmed.
I have already sent them various documents, a telephone bill, a TV bill, even a bank transfer with an employment contract, a bank statement confirming that I am the owner and they confirm my address, everything I can, I had an old gas bill which they rejected, but I rent and I don't have it another .
I just can't send them the document to please them - the case has been going on for 12 days, but they reject it after 1-2 days at most, so I've had a lot of attempts.
They have written that they do not accept transfers. I understand, so I sent them invoices for the Internet / TV / telephone because that's all I have, the lease agreement is from 6 months ago, so I can't give it to them and it keeps being rejected.
What's more, communicating with this chat is a nightmare because they don't write specifically what doesn't fit, you just send the same text over and over again, and when I ask what document I should send, the answer is something like, in the panel see what you must upload ? It must be a bank statement. which they also got.