The player's unable to withdraw his money due ongoing verification. The complaint was closed as it was sports betting related.
I'm deposit leon. Bett app.. And won the bet.. I'm submitted all documents and bank statements and id proofs and Selfie pics... But still not able to withdrawal my money.... Please help me 🙏🙏🙏🙏
Hello manendranadh777,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Leon Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?
Please note that the verification process may take up to 14 days after sending in all the requested documents.
Can you advise if you have played sports betting or casino games?
Looking forward to your answer.
Regards,
Nick
I'm played leon. Bet sports,
My documents verification started 29/11/2022
My documents : bank statements
Id proofs, my selfie pc
I'm submitted all documents and bank statements and id proofs... Still leon. Bet not able to withdrawal my money.. Please help me
As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.
Thank you very much for your understanding.
Best regards,
Nick