The player from Austria is disputing the casino's claim that there are no winnings, alleging fraudulent activity. The complaint was rejected because the player didn't respond to our messages and questions.
Support claims there's no winnings, please take a look at the picture - it's fraud.
Dear Davidkosta,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate?
I will be waiting for your reply patiently.
Best regards,
Kristina