HomeComplaintsLegiano Casino - Player's withdrawal is delayed.

Legiano Casino - Player's withdrawal is delayed.

Amount: €3,000

Legiano Casino
Safety Index:High
Submitted: 03 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

4d 21h 37m 18s

Case summary

2 days ago

The player from Greece is awaiting a withdrawal from Legiano Casino and has not received any response.

Public
Public
3 days ago
Translation

I am waiting for a withdrawal from Legiano Casino, and I haven't received an answer. It seems like a scam.

Automatic translation:
Public
Public
2 days ago

Dear otekarapostolis, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

  • Could you please advise when exactly you requested this withdrawal?
  • Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina


Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

Waiting for approval
Waiting for approval
2 days ago
Translation
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

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