The player's withdrawal is delayed for unknown reason. The complaint was closed as the player stopped responding.
Good day, I have requested a withdrawal of 500 euros, but I have not received a reply!
Hello rafailvl,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with LegendPlay Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
No verification they didn't ask me !! I had a bonus but I turned it in exactly as they wanted! I consider it unfair that there is not even an update!
Hello rafailvl,
Did you try to contact the casino regarding the verification? Since when exactly is your withdrawal pending?