The player from the United Kingdom requested a withdrawal of £1180 one month ago, but the casino has not processed it, citing a lengthy verification process. Despite their website stating that withdrawals take 48 hours, he has been waiting for five weeks.
King's Chip Casino - Player's withdrawal is delayed.
Amount: £1,180
King's Chip Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.1
King's Chip Casino has a Safety Index of 3.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
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Case summary
4 days ago
Public
Public
5 days ago
Hi. I have deposited an amount on 23rd of February and started playing. I managed to win £1180. I made the withdrawal and since then they are always telling me that its a long process to check. On their website says withdrawals will take 48h but in my case its 5 weeks. Can ypu please help me? I have screenshots of conversations with them. Thank you
Public
Public
4 days ago
Hello Nikolass.blt,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with King's Chip Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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