The player from Serbia is dissatisfied because sports betting section is in maintenance.
I joined this site because they wrote that they give 100% welcome to join, which is true because I got so much when I registered. The start is great but then I realize that there is nothing from sports betting because of which I signed up because already That page has not been working for a month. During the complaint, they told me in seven days, they did not respond to the second complaint. That is why I am considering withdrawing my money that was trapped there, because it is obviously not known when this sports betting will work!
Uclanio sam se na ovaj sajt jer su napisali da daju 100% dobrodoslice za uclanjenje , sto je tacno jer sam toliko i dobio kad sam se registrovao.Pocetak je odlican ali tada shvatam da od sportskog kladjenja zbog kojeg sa se i prijavio nema nista jer vec mesec dana ne radi ta stranica.Prilikom reklamacije su mi rekli za sedam dana,na drugu reklamaciju mi i ne odgovaraju.Zato se i razmisljam da povucem svoj novac koji je tamo zarobljen jer se ocito ne zna kada ce to sportsko kladjenje da proradi!
Dear Dejan,
Thank you for submitting your complaint. I’m sorry to hear about your bad experience. I see that the website is under maintenance.
Maintenance is usually temporary, and, I understand your point of view. However, this isn't anything we could help with or influence in any way. Please, let me know if there is anything else I could do for you.
Looking forward to hearing from you.
Best regards,
Kristina
Dear Dejan,
Thank you for submitting your complaint. I’m sorry to hear about your bad experience. I see that the website is under maintenance.
Maintenance is usually temporary, and, I understand your point of view. However, this isn't anything we could help with or influence in any way. Please, let me know if there is anything else I could do for you.
Looking forward to hearing from you.
Best regards,
Kristina
Good day. Just to tell you, it's not for me that the site is maintained. But that the maintenance does not last a day or two but a month and the end is not yet in sight because they do not know how to say if and when it will work. It's annoying that they don't say they won't work for a long time so I know what I'm going to do. not to say "it will be very fast" but in fact it is "very slow". I don’t like someone pulling my nose.
Dobar dan.Samo da vam kazem,nije meni sto se stranica odrzava.vec sto to odrzavanje ne traje dan ili dva vec mesec dana a jos se kraj ne nazire jer ni oni ne znaju da kazu da li ce i kad proraditi. To je iritantno sto ne kazu da nece raditi jos dugo pa da znam sta cu. a ne da govore "bice vrlo brzo" a ustvari je "vrlo sporo".Ne volim da me neko vuce za nos.
Thank you for your reply, Dejan. I am sorry, but as I mentioned previously, we cannot force or influence this at all. I would also like to point out that Casino.Guru is an independent online casino database that acts as a mediator resolving players’ disputes. Unfortunately, there is nothing we can do here. If there is anything else we could help you with, do not hesitate to let me know, but I am afraid I will be forced to reject this complaint. Thank you for understanding.
Thank you for your reply, Dejan. I am sorry, but as I mentioned previously, we cannot force or influence this at all. I would also like to point out that Casino.Guru is an independent online casino database that acts as a mediator resolving players’ disputes. Unfortunately, there is nothing we can do here. If there is anything else we could help you with, do not hesitate to let me know, but I am afraid I will be forced to reject this complaint. Thank you for understanding.
Dear Dejan,
We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.
Dear Dejan,
We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.
Awesome news, Dejan. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Awesome news, Dejan. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
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