The player from Greece asked the casino to close their account. The account was later reopened and the player made more deposits. The player did not clearly mention the gambling problem and he failed to send a new self-exclusion request following our instructions, therefore, we were forced to close this complaint.
K8 Casino JP - Player's requesting a deposit refund.
Amount: €2,500
K8 Casino JP
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
1 year ago
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