The player from Luxembourg is highly dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.
in this casino the service is terrible it takes a long time, nobody clarifies anything and the rules are miserable for gamblers ... a disappointment
Dear Jailson,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information and details. Could you please elaborate?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela