HomeComplaintsJVSPINBET Casino - Player complains about unauthorized deposits.

JVSPINBET Casino - Player complains about unauthorized deposits.

Amount: €100

JVSPINBET Casino
Safety Index:High
Submitted: 27 Nov 2020 | Case closed : 13 Dec 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Greece is complaining about unauthorized transactions. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
3 years ago

THIS CASINO HAD ACCESS IN MY CREDIT CARD AND THEY ARE STEAL MY MONEY.. CAREFUL GUYS

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3 years ago

Dear Odysseus,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their assistance in resolving this issue, but, before we do so, could you please advise if the funds have been deducted from your bank account and credited to your casino account? Have you ever deposited funds into your casino account willingly? When did you notice that funds are being deducted from your bank account without your consent?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

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3 years ago

Dear Odysseus,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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