The player's withdrawal requests have been denied without any explanation. We rejected the complaint because the player did not respond to us.
JVSpin Casino - Player's withdrawal has been denied.
Amount: €80
JVSpin Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
3 years ago
Dear vas19b54,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few more question so I can fully understand your case. Is your account verified? Can you please confirm that you have followed all the terms of the free spin bonus mentioned on our site? Can you still access your casino account? If yes, please forward your gaming history from the wagering of the bonus to my e-mail address - nikolas.b@casino.guru. Also, if you have any conversation with the casino regarding the case send it to the same address please. Thank you in advace.
Best regards,
Nick
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