HomeComplaintsJVSpin Casino - Player's winnings have been voided.

JVSpin Casino - Player's winnings have been voided.

Amount: €390

JVSpin Casino
Safety Index:Above average
Submitted: 17 Sep 2020 | Case closed : 23 Sep 2020
Case closed Our verdict

Other

REJECTED

Case summary

3 years ago

The player's winnings have been voided without further explanation. The complaint was closed on the player's request.

Public
Public
3 years ago
Translation

I registered an ID for jv spin casino and deposited 40e I took welcomebonus 1 with which I got bonus money 40 euros.

I got it recycled through the bonus and I had bonus money of 430 euros. I checked out of the casino at 03.20 in the morning. I checked back in the morning at 09.00 and I only had 40 euros in my account, the remaining 390 euros had been removed.


this casino offers a welcome bonus and gets players for it but apparently with this bonus you can't win anything according to their rules. just get your deposit back !!


isn’t this kind of bonus a totally human scam ???


get in touch there and put an end to this scam !!!

Automatic translation:
Public
Public
3 years ago

Dear Jan,

Thank you for submitting your complaint. I'm really sorry to hear about your issue. Allow me to ask you a few more question before we would move forward. Which exact bonus did you take? Did the casino give you any explanation to your situation? It's most likely possible that you have breached some bonus term like max bet or playing not allowed games. That's why we would require more information from you. Please, if you have any proof or conversation with the casino send it to nikolas.b@casino.guru. Looking forward your answer.

Best regards,

Nick

Public
Public
3 years ago

so don't you realize that this jv spin offers a 100% bonus that can't win anything !!

this is a scam for players, what to do with a bonus like that if nothing can be won !!

Edited
Public
Public
3 years ago

Dear Jan,

I fully understand your concerns. However, if you can't provide us more information on this we can't help you. Could you please answer on my questions above? We would require more details to help you with your case.

Best regards,

Nick

Public
Public
3 years ago
Translation

I don’t need those winnings but I don’t need shit casinos either.


99% of casinos are full scammers.


you can end this conversation !!


https://www.iltalehti.fi/politiikka/a/840165de-b047-40ec-9b31-27e6c74c300e


katopas brought, run out of money in casinos from finland !!!


Edited
Automatic translation:
Public
Public
3 years ago

Dear Jan,

I'm sorry that we could not help you more. Based on your request will be your complaint closed. Please do not hesitate to contact us if you will come across any trouble in the future.

Best regards,

Nick

Casino.guru

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