The player from the Netherlands is experiencing difficulties withdrawing his winnings. We closed the complaint because the player didn't reply to our questions.
I have not received my payout yet. indicates all the time that it is pending. I hope to receive my money
Dear ersin68,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern.
Could you please indicate when exactly you requested your withdrawal? Since when is it pending? Is this your first withdrawal request from the casino or did you withdraw from this casino before?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Tomas