The player from India had experienced a problem with his account access at Jungle Raja Casino, with a displayed message indicating that the account had been disabled. The player had reported that he had unsuccessfully tried to contact the casino multiple times and had INR 35,000 in his account which he couldn't access. However, the issue was later resolved as the casino had reactivated his account.
Jungle Raja Casino - Player’s account has been disabled.
Amount: 35,000 INR
Jungle Raja Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.9
Jungle Raja Casino has a Safety Index of 7.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
7 months ago
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7 months ago
Dear sanjayahmd,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Jungle Raja Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
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7 months ago
Hi 2 days ago site shows technical rock is underway they will come back soon. Yesterday site restarts but when I tried to login it shows my stall is disabled. I have emailed them 4 times but no reply. I am having 35000 in account they are neither refunding amt nor activating my account.
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7 months ago
Dear sanjayahmd,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
