HomeComplaintsJoy126 Casino - Player is dissatisfied with overall casino experience.

Joy126 Casino - Player is dissatisfied with overall casino experience.

Amount: 15,000 $

Joy126 Casino
Safety Index:High
Submitted: 02 Jun 2020 | Case closed : 17 Jun 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Singapore is displeased with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago

This casino is a scam. Run away with our winnings.

Public
Public
4 years ago

Dear Len,

Thank you very much for submitting your complaint. I’m afraid, I will need more information and details regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Public
Public
4 years ago

Dear Len,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

Public
Public
4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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