HomeComplaintsJoy126 Casino - Player is dissatisfied with overall casino experience.

Joy126 Casino - Player is dissatisfied with overall casino experience.

Amount: 15,000 $

Joy126 Casino
Submitted: 02 Jun 2020 | Closed : 17 Jun 2020
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Singapore is displeased with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

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This casino is a scam. Run away with our winnings.

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Dear Len,

Thank you very much for submitting your complaint. I’m afraid, I will need more information and details regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

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Dear Len,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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