Jonny Jackpot Casino - The player's withdrawal is delayed.

Made a withdrawal and have been going around in circles with the excuses,as I've given all relevant documentation when asked,numerous times.The site says 3working days,then they say 5 days when you contact them, whenever that maybe(3days or one week later).Then after 5days they claim max ten days to pay ,dependant on your payment provider,then ten das later they want all your details again,like I'm the liar or thief because they said it was definately paid

Hello icemel1323,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Jonny Jackpot Casino. Please allow me to ask you a few more question before we would move forward.

When was the last time you processed a withdrawal? Did you use any bonus money to accumulate your current winnings? Did you use any new payment method to deposit since your last withdrawal?

Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve it.

Regards,

Nick

Dear icemel1323,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected for the above mentioned reason.