Jonny Jackpot Casino Review

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Payment methods

Show all (18)

Withdrawal limits

per month

Can$20,000

per week

Can$5,000

Owner White Hat Gaming Limited

Established 2018

Estimated annual revenues

> $5,000,000

Licensing Authorities

OverviewBonusesUser reviews7Safety Index explainedDiscussion1Payment methods18

Important: Win limit of Can$250,000 per spin This casino has a win limit rule. You will not be able to win more than Can$250,000 per spin.

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Jonny Jackpot Casino Review

We've thoroughly reviewed Jonny Jackpot Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Jonny Jackpot Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Jonny Jackpot Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 140 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: Jonny Jackpot Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Warning: Jonny Jackpot Casino has a win limit of Can$250,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Jonny Jackpot Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (18)

Withdrawal limits

per month

Can$20,000

per week

Can$5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (7)

English customer support

All languages (6)

English live chat

All languages (6)

Game providers
Show all (162)
Game providers (162)

Positives

Popular progressive jackpot slots
Huge selection of game providers
Above average withdrawal limit
Live dealer games are available
Live chat support is available 24/7

Negatives

Many restricted countries
Skrill and Neteller depositors cannot claim welcome bonus
Not all game providers are available for all countries
Not all payment methods are available for all currencies

Interesting facts

International casino

Author & Guarantor: Lilo Simmons Last updated: 14 Dec 2023 Anything incorrect or missing? Let me know

Jonny Jackpot Casino bonuses

Browse all bonuses offered by Jonny Jackpot Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Jonny Jackpot Casino

This is a place to share experience with Jonny Jackpot Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 7 users

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Casino Guru

We want players to understand gambling.

katjade02

Visitor

• 1 year ago

I really enjoy playing on the Jonny Jackpot site. They are very quick to top up credit and pay any winnings, loyalty points build up quickly and regularly and their VIP support representatives are super friendly and prompt at replying and following up with bonuses and a kind word or two! The site rarely has any problems and the 24hr chat support is awesome too.

Awesome support staff and seems like a very fair and good winnings casino whilst being a whOle lot of fun at the same time.

Vongunka

Unregistered user

• 2 years ago

Scammed me of my wins and removed all my funds on the account a big warning for you all DO NOT PLAY here you wont get any money out

Scammers
Bad support
Criminals

Safety Index of Jonny Jackpot Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jonny Jackpot Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Important: Win limit of Can$250,000 per spin This casino has a win limit rule. You will not be able to win more than Can$250,000 per spin.

Other factors

Low win limit: R2,500,000 / spin or game round

Complaints about Jonny Jackpot Casino and related casinos (39)

39All2Opened1Not solved18Solved18Rejected

Complaints directly about Jonny Jackpot Casino

Waiting for Casino Guru to reply

2d 18h 10m 29s

Disputed amount: NZ$1,370

Player's withdrawal is delayed.

The player from New Zealand faced issues with a withdrawal request that was initially rejected without reason. They attempted a manual bank transfer, now is waiting for the processing to be completed and the funds to be transferred. The whole process has been taking more than 10 days.

Read moreRead less

Submitted: 22 Apr 2024

Case opened Current status

Waiting for player to reply

6d 14h 1m 12s

Disputed amount: NZ$600

Player claims that payment has been delayed.

The player from New Zealand has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.

Submitted: 04 Apr 2024

Player stopped responding

Disputed amount: NZ$400,000

Player claims that payment has been delayed.

The player from New Zealand has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

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Submitted: 07 Sep 2022

Player stopped responding

Disputed amount: NZ$2,600

The player's withdrawal is delayed.

The player's withdrawal is delayed for over a month. The complaint was rejected as the player stopped responding.

Submitted: 21 May 2022

Player stopped responding

Disputed amount: €120.35

Player's withdrawal wasn't approved.

The player from Finland had been accused of depositing from a 3rd party payment method. The player had confirmed that the deposit was made under their name via Trustly and had provided evidence to support this. We took the matter to the casino and initiated discussions. The case was subsequently escalated to an ADR dispute. We had requested updates from the player about the ADR's decision, however, no response was received. Due to the absence of further communication from the player, the case was closed as 'rejected'.

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Submitted: 29 Apr 2022

Unjustified complaint

Disputed amount: Can$4,600

Player’s winnings from the bonus have been cancelled.

The player from Canada has been accused of breaching bonus terms by placing a single bet greater than allowed, therefore, her winnings were confiscated.

Submitted: 10 Dec 2020

Case closed

Disputed amount: A$40

The casino website is not loading properly.

The player from Australia is inquiring about website accessibility. The website started working, therefore we closed the complaint.

Submitted: 13 Aug 2020

Case closed

Disputed amount: €12,690

Player’s balance seems to be lost due to a technical glitch.

The player from New Zealand is complaining about having his funds disappeared after he has experienced technical difficulties. The casino refused to discuss their cases publicly, therefore we were forced to close the complaint as 'unresolved'.

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Submitted: 10 Jun 2020

Case closed

Disputed amount: €2,100

Player is having difficulties withdrawing money to her MasterCard.

The player from Austria has changed her preferred payment method and now she finds herself experiencing problems with the withdrawals. Casino complaint is now resolved.

Submitted: 08 Nov 2019

Player stopped responding

Disputed amount: €500

Player is experiencing issues with his withdrawal.

The player played with a bonus and is experiencing issues with his withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 05 Nov 2019

Complaints about related Captain Spins Casino (Same management)

Case closed

Disputed amount: €3,750

Player’s bonus winnings have been confiscated.

The player from Greece played with a bonus but the casino confiscated all their winnings due to claiming a bonus from a restricted country. The casino reversed their decision and the player received his money.

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Captain Spins Casino

Safety Index:Above average Submitted: 10 Jan 2022

Case closed

Disputed amount: €4,000

Player’s bonus winnings have been voided.

The player from Netherlands has been accused of breaching bonus terms by placing single bets greater than the allowed ones.

Captain Spins Casino

Safety Index:Above average Submitted: 27 Jul 2021

Case closed

Disputed amount: €5,000

Player’s Deposit bonus winnings have been voided.

The player from Greece is experiencing difficulties withdrawing his promotional winnings.

Captain Spins Casino

Safety Index:Above average Submitted: 25 Jun 2021

Case closed

Disputed amount: Can$450

Player has submitted incorrect personal data when registering.

The player from Canada has made a typo in the first name by mistake while registering an account. Unfortunately, the withdrawal is now pending due to incomplete verification. Player’s complaint has been resolved successfully.

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Captain Spins Casino

Safety Index:Above average Submitted: 07 Apr 2021

Case closed

Disputed amount: €10

Player’s deposit has never been credited to his casino account.

The player from Finland has deposited money into his account, but the funds seem to be lost. Player’s complaint has been resolved successfully.

Captain Spins Casino

Safety Index:Above average Submitted: 06 Sep 2020

Case closed

Disputed amount: NZ$650

Player’s struggling to complete account verification.

The player from New Zealand is complaining about the lengthy verification process. We closed the complaint as ‘unresolved’ because the casino failed to reply.

Captain Spins Casino

Safety Index:Above average Submitted: 15 Jul 2020

Case closed

Disputed amount: Can$3,200

Player’s withdrawal has been delayed.

The player from Canada has requested a withdrawal a month ago. Unfortunately, it has been delayed, even if the account has been fully verified in the past. The complaint was solved as the player received her winnings.

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Captain Spins Casino

Safety Index:Above average Submitted: 22 Jun 2020

Case closed

Disputed amount: NZ$12,000

Player’s withdrawal has been delayed.

The player from New Zealand has requested a withdrawal 10 days ago. It has been pending since due to a technical problem. The casino refused to discuss their cases publicly, therefore we were forced to close the complaint as 'unresolved'.

Read moreRead less

Captain Spins Casino

Safety Index:Above average Submitted: 06 May 2020

Case closed

Disputed amount: €600

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal 10 days ago. It has been pending since. Player’s complaint has been resolved successfully.

Captain Spins Casino

Safety Index:Above average Submitted: 05 May 2020

Complaints about related Vegas Lounge Casino (Same management)

Case closed

Disputed amount: NZ$1,300

Player believes that their withdrawal has been delayed.

The player from New Zealand has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Read moreRead less

Vegas Lounge Casino

Safety Index:Above average Submitted: 13 Nov 2022

Complaints about related CasiGO Casino (Same management)

Case closed

Disputed amount: 40,000 INR

The player's withdrawal is delayed.

The player's withdrawal was delayed by almost a month. A mistake occurred, the casino used incorrect data to issue a payment. The player received payment a few days after the casino was notified of the complaint. The complaint is resolved.

Read moreRead less

CasiGO Casino

Safety Index:Above average Submitted: 13 Apr 2022

Case closed

Disputed amount: Can$4,699

Player’s withdrawals have been cancelled.

The player from Canada had withdrawals cancelled without further explanation. Player’s complaint has been resolved successfully.

CasiGO Casino

Safety Index:Above average Submitted: 28 Mar 2022

Case closed

Disputed amount: €894

Player's account has been blocked.

The player from Greece has been blocked without further explanation. She has received her winnings.

CasiGO Casino

Safety Index:Above average Submitted: 08 Feb 2022

Case closed

Disputed amount: €4,500

Player’s bonus winnings have been voided.

The player from Netherlands has been accused of breaching bonus terms by placing single bets greater than the allowed ones.

CasiGO Casino

Safety Index:Above average Submitted: 28 Jul 2021