The player from the United Kingdom had trouble with a withdrawal, as the casino would not pay out. The Complaints Team had reached out to the player for more information to investigate the issue. However, despite extending the response time, the player failed to provide further details. Therefore, we were unable to proceed with the investigation and had to reject the complaint.
Jokabet Casino - Player's withdrawal has been denied.
Amount: £278
Jokabet Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 months ago
Public
Public
6 months ago
Dear STEEL2811,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Jokabet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
