Joka Room Casino - The casino website is not loading properly.

i got kicked off the site 2 hours ago for "maintenance". i have since not been able to get back on. how do i resolve this or when/how long does maintenance take?

Dear Rhysemz,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Could you please advise if the issue is persisting?

Maintenance process may vary from casino to casino as well as the reason for it may play a huge role in how long it takes. Sometimes it takes a few minutes/hours, sometimes longer.

Looking forward to hearing from you.

Best regards,

Kristína

Dear rhysemz,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.