The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
Joka Room Casino - The casino website is not loading properly.
Amount: A$170
Joka Room Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.3
Joka Room Casino has a Safety Index of 2.3, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
i got kicked off the site 2 hours ago for "maintenance". i have since not been able to get back on. how do i resolve this or when/how long does maintenance take?
Public
Public
4 years ago
Dear Rhysemz,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Could you please advise if the issue is persisting?
Maintenance process may vary from casino to casino as well as the reason for it may play a huge role in how long it takes. Sometimes it takes a few minutes/hours, sometimes longer.
Looking forward to hearing from you.
Best regards,
Kristína
