Joka Room Casino - Player is inquiring help.

Not singed and u withdraw money i dont no how much money 33 i can see but will look into this more after xmas i wont a full refund asap i dontno how you can withdraw money when my bank ceard is cancelled becuse of this shit ... you had no right and im doing something about it plz fix this now im not to sour bet think its that game i have pic of withdrawal thanks

Dear Renee,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Are you sure you are talking about the Joka Room Casino? Please note, this casino has been closed for a few months. Also, I am not sure I fully understand what is going on here. Could you please provide more details about what happened? Do you believe that this casino is stealing your money?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Renee,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.