The player's afraid of his casino balance as the site is unavailabe. The problem was resolved when the player informed us about casino re-brand and that his account and balance is restored.
They seemed to have fixed their site crashing problems about 3 weeks ago, but now a sign comes up that the casino is no longer in operation.
I wonder if they will return all balances ?.
Dear Len,
Thank you for submitting your complaint. I'm really sorry to hear about your negative experience. We are currently receiving more complaints with the same issue but we actualy don't have any information from the casino so we don't know it it's a permanent status or not. We will get back to you as soon as we gather more information.
Best regards,
Nick