HomeComplaintsJohnny Kash Casino - Casino website seems to be offline.

Johnny Kash Casino - Casino website seems to be offline.

Amount: A$500

Johnny Kash Casino
Safety Index:Very low
Submitted: 09 Jul 2020 | Case closed : 26 Jul 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

I cant log back in. its not a log in problem, it just keeps saying its loading... want to cash out

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4 years ago

Dear Emanuel,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint three days ago, could you please advise if the issue is persisting? Have you played any of your deposited funds?

Looking forward to hearing from you.

Best regards,

Petronela

 

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4 years ago

Dear Emanuel,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

 

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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