HomeComplaintsJohnny Kash Casino - Casino website doesn’t load properly.

Johnny Kash Casino - Casino website doesn’t load properly.

Amount: A$60

Johnny Kash Casino
Safety Index:Very low
Submitted: 30 Jul 2020 | Case closed : 17 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Australia is inquiring about casino website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago

I deposited $60.00 into johnny kash casino.

Now It will not load . I have cleared cache and cookies , tried laptop, mobile, reset modem. Still cannot get casino to load up now . I cannot contact casino as chat won't open up .please help ....

Public
Public
4 years ago

Dear Blondie,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint more than 48 hours ago, could you please advise if the issue is persisting? Additionally, please forward any relevant screenshots.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Public
Public
4 years ago

Dear Blondie,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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