John Vegas Casino - Player's withdrawal is delayed and account access is blocked.

i withdra 500$ in john vegas casino app but i didn’t get waiting long time when send email johan vegas he said wait wait and now my app is not open my id not open he said we check ur issue and resolve but no help . see photo only loading but no open no response

Hello gurtejsingh,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with John Vegas Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you try to access the casino in a web browser?
• Since when are you struggling to access the casino?

Looking forward to your answer.

Regards,

Nick

Dear gurtejsingh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.