JinxCasino - The player's dissatisfied with the casino.

How can you give this casino 6.6 should be 0 at best blacklist this casino.

If you know this game I'm pretty sure you will see the issue I have. Luckily for me this was a free 10 euro gift but some people will spend there money here and be scammed.

2 scatters identical auto gives the 3rd for a feature. I had about 20 spins on this game on this site with only 2 scatters landing the 3rd just didn't bother landing so like I said you know this game then you see the issue.

AVOID TOTAL SCAM

Hacksaw gaming replied to my email and so did jinx I've attached photos of communication.

Hello ajmurts88,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with JinxCasino.

We are glad that you have contacted us with this information. Please understand that we are not able to check every single game in a casino as our database is huge. We will definitely look at it and put up a warning for other players if they really do have fake games.

Can you please advise if you did suffer any additional loss due this issue?

I guess I do not even have to say it to do not deposit or play there as they can manipulate the RTP with fake games.

Thank you again for the echo provided.

Looking forward to your answer.

Regards,

Nick

Hi Nick

Thankyou for getting back to me luckily I hadn't made a deposit here, I was offered a 10euro free gift and that's how I played there I wanted others knowing about this site that's why I contacted you and trustpilot.

I signed up a few weeks back I cant recall how I found the casino but for weeks they been texting me offering me huge deposit bonuses and then they gave me the 10 so I tried. I had multiple spins on this game where 2 identical scatters came but bonus didn't land and all gambler's know on this game 2 scatters means the 3rd will come.

Also was another 24play.bet also do exactly the same so I'm assuming same operation going on here to scam people.

Luckily hacksaw communicated with me and confirmed this site to be fake. Other affiliate sites have also blacklisted jinx due to operating on a fake licence.

Hello ajmurts88,

Can you please forward the e-mail from the game provider (not as screenshot) to nikolas.b@casino.guru?

Is there anything else we can assist you with regarding this case?

Dear ajmurts88,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

IL send email now sorry for late reply

Hello ajmurts88,

The warning is now visible in the casino review and the rating was changed accordingly. Unfortunately it could not be brought down to 0 as we have certain guidelines for that.

Is there anything else we can assist you with?

Do you think the casino will respond to these complaints

Hello ajmurts88,

We did not request the casino to join us as this case is quite clear as the game provider confirmed that they do not cooperate with this casino.

Also as you did not "suffer" any real balance loss, the warning and the lowered reputation is all we could do. It would be a different case if real money would be involved as it is unfair to play fake games.

Can we consider the case as resolved or you did expect a different outcome?

No all good was just curious as to what they would say in here, because in the email jinx sent me apparently nothings wrong with the game in question which is laughable really. Thanks for putting this up to let people know of these scammers

Thank you ajmurts88 for all the information you provided, it definitely helped us and other players to chose casinos safely.

Please do not hesitate to contact us if you will come across any other trouble again in the future.

Best regards,

Nick