The player from Brazil had issues with rejected bets, which resulted in the loss of his funds that were not returned. The complaint could not be resolved as the player did not respond to requests for additional information needed for further investigation. Consequently, the complaint was rejected.
Jet Bet 365 Casino - Player faces issues with rejected bets.
Amount: 100 R$
Jet Bet 365 Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.2
Jet Bet 365 Casino has a Safety Index of 2.2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 weeks ago
Public
Public
1 month ago
Translation
My bets were rejected, and the amount was not returned. They said I would have lost both bets. In short, bad casino, horrible chat, a waste of time.
Automatic translation:
Public
Public
1 month ago
Dear robersongunit,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Jet Bet 365 Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
- Which game have you played?
- When did the incident occur?
- Do you have any screenshots, communication with the casino, gaming history, or other evidence you might submit to support your case?
My email is tomas@casino.guru
I will be waiting for your reply patiently.
Best regards,
Tomas
