The player from Brazil is experiencing difficulties withdrawing his funds. We closed the complaint because the player didn't reply to our messages and questions.
JeetWin Casino - Player’s struggling to withdraw his winnings.
Amount: 27,052,022 R$
JeetWin Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
12 months ago
Public
Public
1 year ago
Translation
I am not able to carry out my withdrawal it is being refused
Automatic translation:
Public
Public
1 year ago
Dear Darlan27052022,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise if your account has been fully verified?
- Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?
- Could you please explain what is your current balance in the casino and how much are you trying to cash out?
Looking forward to hearing from you.
Best regards,
Tomas
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