HomeComplaintsJeetplay Casino - The player's winnings were confiscated.

Jeetplay Casino - The player's winnings were confiscated.

Amount: 360,000 INR

Jeetplay Casino
Safety Index:Low
Submitted: 12 Oct 2021 | Case closed : 04 Nov 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player's winnings were confiscated due to depositing with his mother's payment provider. The complaint was rejected as the player stopped responding.

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3 years ago

I had an account on JeetPlay which I was running continuously for four-five months but for the deposit in October I used my mother's account for which JeetPlay confiscated all my winnings while I deposited all the documents gave them

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3 years ago

Dear Aarti,

Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with Jeetplay Casino.

I've looked into your case and the terms of the casino as well and found this:


"6.1.14 You authenticate that the funds used by you on the Websites through the use of the Services are not from illegal sources, and that in no way will you use the Services with the purpose of transferring funds, to third party or to a separate bank account. You will not use the Services for any outlaw, 3rd party or fraudulent activity, or for any unlawful or fraudulent transaction (including money laundering), in accordance with the laws of all the jurisdictions of the country having authority over you. To clarify, you attest that you may not use funds from 3rd parties, other than from your own financial accounts. Jeetplay reserves the right to terminate or block the Account(s) of the Player, at any time, and until the matter has been resolved, if Jeetplay has reasonable doubts as to the legality of the source of the funds used by the Player on the Websites."


This basicaly says that you are not allowed to use any other payment method than you own and in case you do, the casino has right to terminate your account. Could you please advise if there has been any withdrawal or deposit refunded to you or did you have any remaining balance on your account?

Looking forward to your answer.

Regards,

Nick

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3 years ago

Dear Aarti,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

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3 years ago

The complaint will be now rejected for the above mentioned reason.

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