The player from India has deposited funds into his account from his sister’s credit card. We rejected the complaint because the player didn't respond to our messages and questions.
Jeetplay Casino - Player deposited from 3rd party credit card.
Amount: 60,000 INR
Jeetplay Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.6
Jeetplay Casino has a Safety Index of 4.6, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Dear Tenzin,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem, but please understand that casino don’t accept deposits from 3rd parties. By registering an account, you agree to terms and conditions of the casino. In this specific case there is written:
"6.1.14 You authenticate that the funds used by you on the Websites through the use of the Services are not from illegal sources, and that in no way will you use the Services with the purpose of transferring funds, to third party or to a separate bank account. You will not use the Services for any outlaw, 3rd party or fraudulent activity, or for any unlawful or fraudulent transaction (including money laundering), in accordance with the laws of all the jurisdictions of the country having authority over you. To clarify, you attest that you may not use funds from 3rd parties, other than from your own financial accounts. Jeetplay reserves the right to terminate or block the Account(s) of the Player, at any time, and until the matter has been resolved, if Jeetplay has reasonable doubts as to the legality of the source of the funds used by the Player on the Websites."
Please understand, that by depositing from your sister’s credit card you have breached one of the main rules. Casino voided your winnings for this reason and I’m afraid it is an irreversible process. If there is anything else, I could help you with, please do not hesitate to contact me, otherwise, I will be forced to reject this complaint as unjustified. Thank you for your understanding.
Best regards,
Kristina
