HomeComplaintsJackpot Frenzy Casino - Player's deposit has been delayed.

Jackpot Frenzy Casino - Player's deposit has been delayed.

Amount: 5,000 INR

Jackpot Frenzy Casino
Safety Index:Above average
Submitted: 18 Nov 2024
Case opened Current status

Waiting for player to reply

6d 16h 13m 29s

Case summary

7 hours ago

The player from India has deposited 5000 but the funds have been deducted without being credited to his gaming account. He seeks a rapid resolution to this issue.

Public
Public
yesterday

I have deposited 5000 funds are deducted but not credited in my gaming account please resolve this issue fast please help me casino guru

Public
Public
7 hours ago

Dear cvipin640,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please, could you clarify if you have tried contacting your payment processor regarding this issue?

Was it your first deposit in this casino?

Please could you forward the payment receipt and any relevant communication to dominika.l@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you. 

Best regards, 

Dominika

cvipin640 has 6d 16h 13m 29s to reply

Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news