The player from Spain complains about an unspecified issue. We rejected the complaint because the player didn't respond to our messages and questions.
JackMillion Casino - Player is experiencing some issues.
Amount: €80
JackMillion Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
I made the deposit of the money and he did not give me time to make use of it when he told me that I had less than 3 euros and claim and they told me that I had already spent them and I did not make a single move is a total scam
Automatic translation:
Public
Public
3 years ago
Dear Cesar,
Thank you very much for submitting your complaint. I’m afraid I am not sure I understand completely what is going on, and I will need more information regarding your problem. Please could you elaborate? Would you be so kind and describe your problem in more detail? I will be waiting for your reply patiently.
Best regards,
Kristina
Public
Public
3 years ago
Dear Cesar,
We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.
Public
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3 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime, but providing more information is essential for this step.
