The player from Georgia registered on Jackbit and had a balance of 970€ but faced difficulties when trying to withdraw. After providing a selfie video for KYC, the casino allowed a withdrawal of only 20% of the last deposit, nullifying the winnings.
Jackbit Casino - Player's winnings have been confiscated.
Amount: $970
Jackbit Casino
Safety Index:HighSafety Index
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8.0
Jackbit Casino has a Safety Index of 8, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case opened
Current status
Waiting for player to reply
6d 20h 9m 36s
Case summary
3 hours ago
Public
Public
20 hours ago
YO! I registred on Jackbit played some bets and had 970 back on balance, I made withdrawal and they declined it and asked me to make selfie video to pass KYC, I made it. After that they said me that I can withdraw only last deposit -20% and all the winnings have been nullified))) From 970 I have only 320 rn
Public
Public
3 hours ago
Hello ebdalo,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Jackbit Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise since when is your account fully verified?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
ebdalo has 6d 20h 9m 36s to reply
