Jackbit Casino Review

Name: Jackbit Casino Review
Item: Jackbit Casino
Rating: 8.0

8.0/10Safety Index High by Casino Guru

Browse recommended casinos

Accepts players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

100 EXTRA SPINS on Book of Dead ($0.1/each)Bonus T&C

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Show company details

Payment methods

Show all (57)

Withdrawal limits

per month

$50,000

per week

$25,000

Owner Ryker B.V.

Established 2022

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (GCB)

OverviewBonuses1User reviews23Safety Index explainedDiscussion67Payment methods57

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Jackbit Casino Review

Our independent casino review team has taken a detailed look at Jackbit Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Jackbit Casino scored a High Safety Index of 8.0, which makes it a recommendable option for most players in terms of fairness and player safety. Proceed with reading our Jackbit Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of Jackbit Casino

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Jackbit Casino, we read and assessed Terms and Conditions of Jackbit Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Considering our estimates and the factual data we have collected, Jackbit Casino appears to be a small to average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Jackbit Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Jackbit Casino has attained a High Safety Index of 8.0. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Jackbit Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Jackbit Casino during our review.

Player complaints about Jackbit Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

Jackbit Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

The user satisfaction feedback of Jackbit Casino shared by 23 users has resulted in a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Jackbit Casino company data and licenses

Jackbit Casino is owned by Ryker B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

Jackbit Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.

Win and withdrawal limits, payment options

Jackbit Casino accepts deposits via 58 payment methods. This includes: Neteller, Skrill, PaySafeCard, VISA, Mastercard, iDEAL, Giropay, Neosurf, Boleto Bancario, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Jeton, OVO, DANA, blik, Caixa, Mercado Pago, airtm, SPEI, Indian Net Banking, PromptPay, Kasikornbank, Aninda Mefete, PayFix, Papara, UPI, Parazula, Litecoin (LTC), Ripple (XRP), Ethereum (ETH), Dogecoin (XDG), DASH, Monero (XMR), Bitcoin Cash (BCH), USD Coin (USDC), Electroneum, Tether (USDT), Binance Coin (BNB), Shiba Inu (SHIB), Dai (DAI), Polygon (MATIC), Solana (SOL), Binance USD, Cardano (ADA), Chainlink, Google Pay, MB Way, Interac, Revolut, PIX, PayID, Rapid Transfer, TIGER PAY, Swish, Vipps, MobilePay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
USD 25,000 per week	EUR 200,000 per spin
USD 50,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Jackbit Casino.

Language	Website	Customer support	Live chat
English			24/7
Spanish
Portuguese
Russian			24/7
Japanese
German			24/7
Finnish
Swedish
Italian
Korean
French			24/7
Norwegian
Turkish

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Jackbit Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Jackbit Casino to be good.

Jackbit Casino slots and casino games

Jackbit Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

Games from 85 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Realtime Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Spinomenal, Leander Games, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Genii, Platipus, Slotopia, We Are Casino, Lucky Streak, Slingshot Studios, Mancala Gaming, Skillzzgaming, Spadegaming, Apollo Games, Fortune Factory Studios, Spribe, ALL41 STUDIOS, Gamomat, TrueLab Games, Spearhead Studios, Gamino, Foxium, Triple Edge Studios, Crazy Tooth Studio, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Patagonia, SpiGo, Oryx Gaming, Worldmatch, Switch Studios, Fugaso, Stakelogic, Gamevy, Gamzix, Kalamba Games, CT Interactive, Golden Hero, Just For The Win, Golden Rock Studios, Stormcraft Studios, 7Mojos, EURASIAN Gaming, Hacksaw Gaming, Netgame, XPG (xprogaming), LAMBDA gaming.

Jackbit Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Jackbit Casino in our database, listed in the 'Bonuses' section of this page.

Note: In case you are looking for more information about this casino's bonus offers, visit our Jackbit Casino bonuses page.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

100 EXTRA SPINS on Book of Dead ($0.1/each)Bonus T&C

Payment methods

Show all (57)

Withdrawal limits

per month

$50,000

per week

$25,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (13)

English customer support

All languages (6)

English live chat

All languages (4)

Game providers
Show all (85)
Game providers (85)

CASINO SCREENSHOTS

Positives

Supports lots of cryptocurrencies
Live chat support is available 24/7
Live dealer games are available

Negatives

Live chat is not available for all website languages
Limited responsible gaming options

Interesting facts

Small international casino
Players are able to buy cryptocurrencies in the casino directly to their account
All deposits need to be wagered 1x before withdrawal

Author & Guarantor: Ivana Fair Last updated: 10 Apr 2024 Anything incorrect or missing? Let me know

Jackbit Casino bonuses

Browse all bonuses offered by Jackbit Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Jackbit Casino

This is a place to share experience with Jackbit Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 23 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Lothar654

Novice

New Zealand

• 1 week ago

Jackbit Casino has really won me over! It’s licensed, so I know my money is in safe hands. The game selection is massive, offering something for everyone. Depositing and withdrawing is so easy—just a couple of clicks, and I’m done. I’ve had a lot of fun here, and I’d definitely recommend Jackbit Casino to anyone looking for a top-notch online gaming experience.

Lehner887

Novice

Canada

• 3 weeks ago

Jack Bit Casino is a good option for online gaming! The game variety is awesome, and I’ve had a few wins. Slots, table games, and live dealers – they’ve got it all. Customer support is attentive. The site’s a little slow at times, but it’s not a huge issue. Overall, it’s been a fun experience, and I’d definitely recommend it to others.

charlixcx

Visitor

Canada

• 2 months ago

I recently started playing at Jackbit the past few months after becoming growingly dissatisfied with Gamdon whose VIP program had become increasingly insulting. I was looking for a crypto casino with fast payouts, good cashback and attractive VIP program. I was drawn in initially by their wager-free spins welcome bonus. Before I started making too many deposits I contacted the casino to see if they have a VIP matching program and while it’s not really advertised on their website, a few back-and-forth convos with customer support staff (who initially had no idea what I was asking for) got me in touch eventually with the vip team. In the end they offered me a very decent VIP cashback (on top of their site wide rakeback) which I get to cash in whenever I want, so long as I’ve surpassed a minimum loss. This has resulted in frequent no-wager bonus cash … this has definitely been the most attractive aspect of Jackbit so far and has made it my most frequently played at casino.

The withdrawal times are OK, not great. I’ve withdrawn relatively small amounts a few times and each have taken 2-3 hours. Although this isn’t that bad it isnt exactly "instant" which some promotional materials claim they are and was an initial draw for me. I had one withdrawal for a modest amount which was taking more than 3 hours and I just ended up cancelling it which is always annoying. 2 - 3 hour withdrawals aren’t the worst but when competitor crypto casinos are processing withdrawals ACTUALLY instantly it really makes the bit of a wait frustrating and I’ve definitely chose to play elsewhere a few times because of this. That being said, I feel I’ve had lots of good wins in the short time I’ve played here there so it’s definitely attractive for that reason. This and the VIP match is really what’s been keeping me coming back .

Some other minor annoyances are brutally awful free spins which you only get when you make the daily leaderboard or now and then through a promotion. They’re always for a super low bet (like 10 cents) on a joke game from a provider I’ve never heard of that does not pay out at all. They might as well not bother. Also: support staff are amongst the worst I’ve encountered. Not helpful, rude, and don’t have much power to do anything. VIP staff have been great via email but are only available during European business hours (and not at all on weekends) which means if you’re in North America like I am, you sometimes have to wait a whole day or two for a response. They should strive to have a VIP person 24/7 or at the very least on the weekends. That or give support staff more abilities to process VIP request .

So overall, good experience with some minor annoyances… but worth checking out if you’re a frequent playing who’s feeling ignored at some of the more established crypto gambling sites.

Zero fee deposits and a number of crypto options
Decent wins
Good VIP matching
Good original games

Withdrawals arent instant as advertised (but aren’t too long)
Limited VIP staff availability and not great live chat support
Free spin awards pathetic
Could have a wider game selection

Toniella

Novice

Nigeria

• 5 months ago

100% Scammers..

Jackbit gave me the biggest scam of my life.
I deposited the total of 380 usdt, and I won 976..
When I placed a withdrawal, they requested for all sorts of verification including video verification.

After my account was verified, they deducted 845 usdt from my account stating that I violated their rules.

They didn't even give my full deposits, they didn't engage with me on the rules I violated. They simply stated that no further information will be given..

Most of these bookies are scam.. I don't Even know if I'm ever gonna get my money from them, but I'm putting this out to warn others.

Does not pay winning.
Confiscates winnings on false claims
Rude and arrogant customer service

Jackbit Casino

Dear Toniella,

Your account has been permanently terminated due to IP and device connections with multiple accounts, which violates our Terms and Conditions. This decision is made in accordance with Sections 9 and 10 of our platform’s terms of use.

According to our policy, if users are suspected of creating multiple accounts or having IP and device connections with other accounts, we reserve the right to terminate their accounts permanently.

Following the termination of your account, we reserve the right to charge an administrative fee of 20% of the deposited amount. Furthermore, in case of duplicate accounts and/or IP and device connections, all winnings are deducted from the players' balances.

Please check the following link for further details regarding our policy: https://jackbit.com/en/static/terms?category=generalterms

Best Regards,
Jackbit Casino

Azza

Advanced Novice

United Kingdom

• 5 months ago

False claim of responsible gambling tools . Misleading information to target vulnerable players . Casino falsely claim to have deposit limit tools but when requested they told me they don't offer this option . I wouldn't engage with platform knowing there are no tools in place.

Update : Im not confused you have false information on your site then come on here and keep lying. Unfortunately this is not what responsible gambling tools are , if you claim to have tools in place then they should be available. Again Im not confused but you claim to have something that is not existent.

Huge collection of games
Lots of deposit methods in place

Falsely claiming to have responsible gambling tools that are not available

Jackbit Casino

Dear Azza,

We assure you that our commitment to responsible gaming is our top priority. The tools and resources on our website, such as deposit restriction, self-exclusion, time-out, and reality checks, are designed to help our users enjoy a safe and enjoyable gaming experience.

However, we understand that you may have encountered some confusion or difficulty using these tools. All responsible gaming options on our website are fully operational and to use any of them, you just need to contact our customer support team, and they will gladly assist you.

Additionally, please visit our Responsible Gaming page https://t.ly/marq9 to get detailed information about the available tools.
If you need immediate assistance with your gambling management, our customer support team is available 24/7 to help you through the process and ensure you have access to all the responsible gaming options.

Best regards,
Jackbit Casino

JakeGorfin

Visitor

United Kingdom

• 7 months ago

Username: JakeClient

Good slots really good casino but withdrawal seems to be taking a relatively long time. Will update when (if) I receive my money because I have completed all KYC steps and they seem to be advertising instant or 1 hour withdrawals.

Jackbit Casino

Dear Jake,

As we check your account, your recent withdrawal request was processed within a one-hour timeframe and the funds have been successfully withdrawn.

If you have any other issues or require assistance, please do not hesitate to contact us via Live Chat or email at Support@Jackbit.com.

Best regards,

celeronxx

Novice

United Kingdom

• 7 months ago

stay away from this casino. I play crypto betting before. If you try to withdraw from them they will only give you half the amount and also placing a bet takes 10 seconds. if the odds goes up they will place the bet but set to the odds when you clicked it(not the higher odds), if the odd goes down they will not place the bet. be careful with these kind of betting sites. I withdrew first instance £60gbp they only gave me £39gbp, next i withdrew £40 they gave me half. please stay away from them. also read carefully about placing bet i mentioned above. you will never win from them

placing a bet takes 10 seconds and will only take if odds goes up
they only give you half the amount of withdrawn funds

Jackbit Casino

Dear Celeronxx,

We would like to clarify that, we do not charge any fees on our users for deposits or withdrawals. It is standard that the blockchain network fee is deducted from the withdrawn amount during the withdrawal process, which may have caused the difference in the numbers you've mentioned.

Additionally, it is important to understand that during live bet placement, changes in market odds are not uncommon, therefore, there may be a delay in the acceptance of bets.

If you encounter any further issues or require assistance of any kind, please feel free to contact us via our live chat support or email at support@jackbit.com.

Best regards,
Jackbit Casino

neo21706

Visitor

Armenia

• 9 months ago

jackbit.com - these are scammers. My nickname on the site is "neo".
This is not just an accusation.
Here are the main points that should warn you against depositing money into your account at this casino:
- chat support is the most useless support. A simple example - when entering the chat you must indicate your nickname and email, but after connecting to the operator's chat, he will again ask you to indicate your nickname, and when asked why write the same thing again like a monkey - the operator will not be able to give you an answer . All support responses are standard, pre-written template scripts; they do not make any sense, but are only annoying with their stupidity.
Also on the website you can contact support via email support@jackbit.com. But they may not answer you at all if your question is considered unnecessary...
You may also be ignored when writing letters to kyc@jackbit.com - this is the verification department of this casino.

And now the facts that I hope will help you not lose money:
1. My first doubts about the honesty of this casino appeared after 300 USD were written off (stolen) from my account. I noticed this only because the amount is not small. I found out that when you fill out the bet coupon and click the "Place Bet" button, sometimes the bet is not accepted due to an error... but the money will be debited from your account. After debiting, within 1-2 minutes the money is usually returned to your account, but as it turns out, this is not always the case. In my case, I tried several times to place a bet on one event and the bet was not accepted due to an error. As a result, the bet was never accepted, but the money written off for two unaccepted bets of 150 USDT = 300 USDT was not returned to my account. I wrote to the support chat, the operator could not help me, and switched me to a senior specialist. I spent half a day trying to prove to this specialist that I was right, I created a table with all the bets, and a table reflecting the movement of money in my account. This specialist did not even admit the thought of a mistake. assuring me that I'm wrong. In the end, I finally caught him on the discrepancy between his data and mine, and he, with obvious reluctance, agreed to ask his specialists to double-check the data. In the end, they simply returned the stolen money to my account without even an apology.

2. The most interesting thing began when I tried to withdraw USDT from my gaming account to my crypto wallet.
First, I was asked to go through verification on the site. I did everything as required, and I was able to withdraw 250 USD. After that, the next withdrawal was blocked and I was asked to go through video verification. I sent the requested video to kyc@jackbit.com and received confirmation that the video was received, wait for the verification to complete.
A few days later, I asked the support chat about how long it takes to verify a video sent by me, I was told that the standard verification time is from 24 to 48 hours. I indicated that more than 48 hours had already passed, and then they began to answer me with standard phrases - our department is checking the information provided, we will notify you by email about the results of the check.
Today is 03/18/24 and I have not received a single response from this thieving casino. I email them almost every day, trying to get answers to my questions - but they simply ignore me.

For reference, in total I deposited 1108.63 USDT into the account (for the period from 02/02/24 to 02/11/24
I was able to withdraw 250 USD. Currently, these scammers have 2546.49 USD in my account.
I suspect that the casino really does not like players who win, and in the end they simply steal money.
While the story is not over...I will definitely keep you posted on further developments of the situation.
And maybe representatives of the casino will find time and answer my accusations here?)))

I ask everyone to repost this message as much as possible. The truth must win.

I can provide any additional information. information that will help punish fraudsters.

Sincerely, neo.

Jackbit Casino

Dear Neo,

As we checked your account, we can confirm that the verification procedures are completed, and the available balance of $2546.49 USD was fully withdrawn successfully.
If you encounter any further difficulties or require additional assistance, please do not hesitate to reach out to us via email at Support@jackbit.com.

We hope that your concerns have been addressed to your satisfaction, and we kindly request that you consider updating reviews accordingly.

Sincerely,

kbdallas22

Advanced Novice

United States

• 10 months ago

One of the worst slots games out of any casino ive played online which is a shit ton. Deposited more times than i can count never came close to winning jack shit or at the least double my initial deposits. That's pretty fuckn bad if not the worst ive seen because even the scammy ones throw in at least one win to get you hooked these people just take take take. Rather throw my money in a garbage can and light it on fire than help them buy new farrari's with it. Be warned.

none

Low RTP
Glitching
No Bonuses
No rewards
No wins

Jackbit Casino

Dear kbdallas22,
Unfortunately, we can't find your account by email or by username
Please, provide the correct information or contact us by emailing support@jackbit.com for any questions
Jackbit is a Curacao-licensed online casino
Please, read the "Fairness & RNG Testing Methods" rules of Jackbit Casino
"Fairness & RNG Testing Methods

The Random Number Generator (RNG) is the heart of game functionality and player confidence to game outcomes and fairness. Jackbit has tested and certified various RNG’s by a reputable license laboratory.

The source code review verified that the implementation of the RNG is in accordance with the technical requirements. This includes, but is not limited to:

a) Identification of algorithm;

b) Security of internal state, seeding and re-seeding, thread safety;

c) Scaling for Instant game.

Our thorough tests of the RNG assess the statistical randomness, unpredictability and non-repeatability of the RNG.

RNG’s or Random Number Generators are programs set on all of our Casino games, reinforcing the fact that all results remain random. These games are unable to be predicted or manipulated no matter what.

The underlying concept of provable fairness is that players have the ability to prove and verify that their results are fair and unmanipulated.

The commitment scheme is used to ensure that the player has an influence on all results generated.

Company hopes to bring an easy, enjoyable, and transparent gaming environment right to your computer or mobile device."

brentcook1987

Visitor

United States

• 10 months ago

Terrible one of the worst online casinos you can play. Stay away. Do yourself a favor. Deposits taken hour to post after they've been confirmed on the blockchain and the customer service is slow and pretty much useless

Jackbit Casino

Dear brentcook1987,
As we checked, all of your deposits were received to your account
Deposit timing is the fastest in Jackbit Casino
As the blockchain sometimes may need time to fully process the transaction, that isn't controlled by the Casino
For more questions, please inform us at support@jackbit.com
Sincerely,

trigoearle23

Visitor

Spain

• 10 months ago

Hello, supposedly they gave a welcome bonus without a deposit so I can see what the casino is like and once you register there is no bonus in many casinos which is misleading advertising so that people register without a deposit. But the games seem to be fine.

The games seem to be fine
Parece estar bien los juegos

Jackbit Casino

Dear trigoearle23,
We are kindly sending you the information about welcome bonuses of Jackbit Casino
https://jackbit.com/en/static/promos?pid=5633
https://jackbit.com/en/static/promos?pid=5061
For any questions, please get in touch with support@jackbit.com
Sincerely,

theryanking365

Visitor

Luxembourg

• 10 months ago

I did a Google search for the "best" online casino, Jackbit.com was Googles answer. I'm am now asking myself if I should be upset at Google for lying to me, upset at Jackbit.com casino for the bad experience I had on their site, or upset at myself my impulsive and bad decision making efforts.

First of all I tried to use two different bonus codes and they didn't work. One of which was a lie from Google and the other was directly from the jackbit promo page on site. I told support and they basically told me the codes won't work anymore, is what it is. Also that they can't help provide a new player deposit bonus or anything at all help me with a deposit bonus. Made a deposit anyways and tried 5 games and they all sucked. I list my depo quick and kind of think Google robbed me or something... Casino is wack

Wack as fuck

Jackbit Casino

Dear theryanking365,
Jackbit officially offers a welcome bonus code for new players who deposit over 50$
Bonus code: WELCOME
For any additional questions, please get in touch with support@jackbit.com
Sincerely,

exaggerate2020

Advanced Novice

Russia

• 1 year ago

Access to the account was blocked without explanation. The account has been verified. Technical support does not provide any feedback.

Update 30.10.2023
Jackbit's representative helped me with my account blocking problem and I withdrew the money.

crypto
interesting esport line
As of today, there is a representative of Jackbit who answers that it is very good.

blocking accounts
long withdrawals

Jackbit Casino

Dear exaggerate2020,
Thank you for providing information
The account was closed per company decision and the member withdrew the full balance
Sincerely,

peytontaylor1906

Novice

United States

• 1 year ago

After using Jackbit for several months and depositing thousands of dollars, I can confidently state that they are not to be trusted and 100% not recommended.

Below are just some of the issues:
(1) Deceptive practices with regards to withdrawal terms and policies.
-I have a pending complaint against Jackbit with the Curaçao eGaming (the entity that licenses them) because Jackbit fraudulently rejected my request to withdraw $7,608 I won playing roulette. They did this after my withdrawal limits had been increased to $10,000 per week / $20,000 per month, and I had received assurance from their own support agent that I could withdraw on that certain date.

-Jackbit Casino has withdrawal terms that are extremely misleading and difficult for players to understand. Furthermore, their support agents either don't know how to calculate withdrawal amounts and timeframes or purposely mislead players. It appears as if Jackbit's goal is to delay players from withdrawing. Many casinos do this so players will play and lose the money in their balance. On one recent Sunday, I asked three separate support agents (via live chat) when I could withdraw funds and they all gave different answers. The following Monday, I chatted with a fourth (but knowledgeable) support agent, who properly explained the withdrawal terms.

-The problem is Jackbit Casino will often reject your withdrawal attempts and cite incorrect interpretations of the withdrawal policy to justify it. What can a player do if a casino misrepresents that you can't withdraw your funds?

(2) Incompetent customer support.
-As referenced above with regards to withdrawals, the majority of Jackbit support agents can't be trusted to give accurate information. They always step away to get guidance from the "relevant team" but still provide erroneous information. On a recent live chat the support agent told me to email support and provided an email address for a total different casino. When I noted the discrepancy, she apologized and said that she provides support for several different casinos. This may explain why support agents have a difficult time providing accurate information for questions specifically about Jackbit.

(3) Roulette games that often cheat and clearly do not exhibit the characteristics of using actual random number generators.
-The manufacturer of the particular roulette game I play has a poor reputation in online gaming circles.

-Jackbit uses roulette games that have no shame in making it clear that the results do not come from legitimate random numbers generators. After thousands of hours playing computerized roulette, it is quite obvious that the games are unfair to players. It is unclear whether the manufacturer configures the games in this way or if Jackbit is able to control the games and tweak results when they choose to.

-Jackbit roulette games produce results that cannot be replicated in live casinos because the results are manipulated. The casino will let you win bet after bet at low amounts, but the moment you make a high bet, you will lose. Their software learns your betting strategy and after some time, will produce results that are opposite of your betting strategy. There is no way a legit random number generator is in use.

(4) Use of illegitimate tactics like constant error/malfunctions screens during gameplay to frustrate players and prevent smooth and uninterrupted gameplay.
-On July 2, 2023, I attempted to play roulette with my $7,500 bankroll. I was weary that Jackbit and the roulette game would increase their manipulation of the results. The manipulation was definitely increased but on top of that, within a matter of 2 to 3 hours, I experienced close to 15 error/malfunctions when placing a bet. These malfunctions caused the game to reset and I often lost the amount of my bet. The purpose of this was to interrupt me from getting into any kind of flow with my bets and to frustrate me. Casinos already have a huge edge on table games. It is extremely disappointing that they resort to interjecting these error/malfunction screens to make matters even worse for players.

(5) Respond very slowly or not at all to player issues and complaints, unless player leaves casino negative feedback online.
-If you email Jackbit support, you are lucky to receive a response. Jackbit has refunded me over $500 for gameplay errors/malfunctions. However, on every occasion these refunds were refused or delayed, until I left negative feedback for them online or filed a complaint.
-Jackbit is only concerned about maintaining its reputation so new players will sign up. They only show any respect or regard for players if you leave feedback that could damage them.

Jackbit Casino is 100% not recommended and I urge players to avoid it at all costs.

Deceptive practices with regards to withdrawal limits and times
Incompetent customer support agents who work for several different casinos.
Roulette games that do not exhibit the characteristics of using legit random number generators.
Constant malfunctions during gameplay to frustrate players and prevent uninterrupted gameplay.
Slowly or no response at all to player issues, unless player leaves casino negative feedback online.

Jackbit Casino

Hello dear peytontaylor1906,
First of all, we want to mention that we are getting spam reviews from this member from multiple accounts
When a member won the money and withdraws, we get positive feedback, when the member is unlucky we get a bad review and that is how the member is manipulating and deleting the old reviews and are always making the new one
During registration, the member approved the T&C of the casino that includes withdrawal rules - https://jackbit.com/en/static/terms?category=generalterms
The member was promoted with new withdrawal limits from the casino "10,000€ per 7 days/20,000 per 30 days
We want to mention that the member was all aware of the rules. The member was promoted with bonuses from the casino because of an inconvenience that wasn't the casino's fault but Jackbit Casino still rewarded the member, even casino was receiving spam reviews from the member
After investigation, all bets were returned to the player with the cash bonus amount
From the casino's side, everything was done fairly
For additional questions please contact the casino support team - at support@jackbit.com
All the best,

Anonymized364

Senior Apprentice

Argentina

• 1 year ago

scammers casino
I won a lot of money that I could not collect because according to them I had exceeded the limit
The limit is 7500 per week or 15 thousand per month
I never go over 15 thousand
I already closed the account and I couldn't get my prize. I ended up playing and losing everything

Nothing. scammers
Nada. Estafadores
Do not play. They are going to scam you
No jueguen. Los van a estafar

New casino that scams you
Casino nuevo que te estafa

Jackbit Casino

Hello dear benitezlucas,
You must reach to your weekly or monthly limit if you have faced that issue but we want to remind you that exceptions may be made to Players with a higher VIP level, if any, at the Company’s sole discretion. The members can write live support or reach out to email regarding higher withdrawal limits if members wish it to be settled on their accounts.
During registration you are approving the terms regarding the withdrawal policy - "The maximum withdrawal amount processed to a player is 7,500 EUR per week and 15,000 EUR per month, unless otherwise specified in the Terms and Conditions of a specific promotion. Exceptions may be made to Players with a higher VIP level, if any, at the Company’s sole discretion."
If you have any additional questions regarding your account you can forward us your registered email or username and we will give you detailed information.
Also, you can check your transaction history to check exactly how much withdrawal you had during the month or a week.
If you don't have any VIP status or a higher withdrawal limit and have faced that problem then you must have. 15,000 EUR monthly withdrawal already or 7,500 EUR in a week
We want to ask you that, first get into the rules, unless give us that type of review. Information regarding limitations is available on the Casino Guru page and in the Jackbit T&C, which must be confirmed by the member to complete registration.
We hope that it clarifies your problem.
All the best,

ors4cu2

Visitor

Turkey

• 1 year ago

scam They have been making excuses with various lies for 3weeks, they are liars by saying review, don't believe it

various lies for 3weeks
dont paying and playing

Jackbit Casino

Hello @ors4cu2,
Please, send us your username or registered email
Regards,

lovelyshop

Novice

Turkey

• 1 year ago

i have 30k euro but dont paying dont pay this scam website dont play

username : lovelyshop

dont pay this scam

Jackbit Casino

Hello dear @lovelyshop,
Your transaction is under investigation by the provider. It will be finished as soon as possible

Valter_Mendonca

Junior Adept

Portugal

• 2 years ago

Casino will be successful I had a very good experience, I won 7000 euros and I got the withdrawal in 48 hours.
Same day verification .
Great

bonushunter88

Advanced Novice

Ireland

• 2 years ago

the site has good games and is easy to use. the withdrawal times are a joke. 3 business days and not on weekends? they have instant payouts written on the home page but this is obviously not true.

has good game providers
easy to use
live chat respond quickly
lots of crypto methods

withdraw times
no bonuses
very misleading information payouts

Jackbit Casino

Hello dear bonushunter88,
Thank you for your honest review
We want to tell you that withdrawal timing is very fast now. Most of the withdrawals are instant or approved in 1-hour timespan
Regards,
Jackbit Casino,

Safety Index of Jackbit Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackbit Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.0/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Low win limit: €200,000 / spin or game round

Complaints about Jackbit Casino and related casinos (23)

23All3Opened0Not solved8Solved12Rejected

Complaints directly about Jackbit Casino

Case opened Current status

Waiting for player to reply

5d 20h 10m 39s

Disputed amount: $320

Player faces delayed deposit issue.

The player from Sweden successfully deposited 320$ worth of ETH to JackBit Casino, but the funds were not credited to his casino wallet. Despite contacting support via chat and email, he feels that the issue remains unresolved.

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Submitted: 15 Dec 2024

Case opened Current status

Waiting for Casino Guru to reply

1d 1h 55m 53s

Disputed amount: £1,300

Player’s account was closed and then unjustly reopened.

The player from the United Kingdom requested a permanent closure of their Jackbit casino account, but it was later reopened. After losing over £1300 upon reopening, the player seeks a refund and expresses frustration over unresponsive customer service.

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Submitted: 04 Dec 2024

Case opened Current status

Waiting for player to reply

0d 19h 36m 27s

Disputed amount: $970

Player's winnings have been confiscated.

The player from Georgia registered on Jackbit and had a balance of 970€ but faced difficulties when trying to withdraw. After providing a selfie video for KYC, the casino allowed a withdrawal of only 20% of the last deposit, nullifying the winnings.

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Submitted: 23 Nov 2024

Resolved Our verdict

Case closed

Disputed amount: Ξ6

Player's withdrawal is delayed due to rakeback limits.

The player from Denmark had deposited 7,000 euros in crypto and successfully played to a total of 20,000 euros, but his withdrawal of 19,500 euros was rejected due to a payout limit related to rakeback received during gameplay. He expressed confusion and frustration over the casino's policy, feeling deceived after a positive experience. The issue was resolved when the casino acknowledged an error in deducting the amount from his balance and returned the funds to his account.

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Submitted: 17 Nov 2024

Case closed Our verdict

Unjustified complaint

Disputed amount: $240

Player's encountered a deposit issue.

The player from Pennsylvania reported an issue with a $250 ETH deposit that had not been credited to their account. The Complaints Team reviewed the case and found that the transaction was marked as failed on established explorers, indicating it had not left the player's wallet. Consequently, the complaint was closed due to the lack of evidence supporting the issue.

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Submitted: 24 Oct 2024

Resolved Our verdict

Case closed

Disputed amount: 21,634 ₮

Player is experiencing delays in verification and payout.

The player from Slovakia filed a complaint against Jackbit.com, alleging a non-transparent and unfair verification process. After completing the initial verification, he faced additional video verification, which had been delayed beyond the promised timeframe, while he was trying to withdraw 21,634.05 USDT of his winnings. He feared that the casino was deliberately stalling the process. The issue was resolved as the player successfully received his funds. However, a new complaint arose regarding restrictions on withdrawals and account closure after winning additional funds. The Complaints Team considered the initial complaint resolved and advised the player to submit a new complaint for the ongoing issues.

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Submitted: 02 Oct 2024

Case closed Our verdict

Other

Disputed amount: 1,117 CHF

Player's dissatisfied with betting requirements.

The player from Switzerland faced withdrawal issues as the casino required a minimum of five bets with odds of at least 1.3, which limited his betting amount to around 100 instead of the deposited 1000. He requested assistance to either remove this requirement or to withdraw his funds. The issue was resolved by the Complaints Team, which explained that the casino's deposit wagering requirements were standard and that they could not assist further with sports betting-related complaints. Consequently, the complaint was rejected, and the player was offered alternative resources for support.

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Submitted: 16 Aug 2024

Case closed Our verdict

Other

Disputed amount: $845

Player’s winnings confiscated and account holds only part of deposit.

The player from Nigeria had deposited 376 USDT and won 967 USDT on Jackbit. Despite completing standard and video verifications, his withdrawal request was canceled, and 845 USDT was deducted, leaving him with only 122 USDT. Support claimed rule violations and stated he was only eligible for a partial refund of his last deposit with a penalty. We were unable to assist as the issue pertained solely to sports betting, which fell outside our expertise and scope of support.

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Submitted: 03 Jul 2024

Resolved Our verdict

Case closed

Disputed amount: $38

Player's withdrawals are being delayed.

The player from India had their video verification rejected multiple times. The issue was resolved after the player confirmed that the problem was solved. The complaint was marked as 'resolved' in our system.

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Submitted: 06 Jun 2024

Case closed Our verdict

Player stopped responding

Disputed amount: 475 XRP

Player's winning were not credited to account.

The player from the United Kingdom had issues regarding a winning roulette bet of $300 that was not reflected in the account balance after an accidental exit from the game. The player also encountered issues with account closure and unhelpful customer service. The player failed to provide proof of the winning bet. The casino refunded the initial bet but blocked the player's account. We attempted to resolve the issue by asking for more details and extending the deadline of the complaint. However, the player did not respond, leading us to reject the complaint due to a lack of evidence and non-responsiveness from the player's end.

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Submitted: 25 Mar 2024