The player from Poland questions the casino about a discrepancy in his funds, as he did not withdraw above the allowed level of 60€, yet 40€ is missing. He believes the casino is cheating customers.
iWild Casino - Player reports funds have been confiscated.
Amount: €59
iWild Casino
Safety Index:Very highSafety Index
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Case opened
Current status
Waiting for player to reply
3d 1h 20m 10s
Case summary
4 days ago
Public
Public
1 week ago
I did not withdraw above the level to which the funds were reduced, i.e. 60€, so I ask where the 40€ came from?? You are cheating customers.
Public
Public
1 week ago
Dear deniro72,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with iWild Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
I will be waiting for your reply patiently.
Best regards,
Veronika
Public
Public
4 days ago
Dear deniro72,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
deniro72 has 3d 1h 20m 10s to reply
