The player from Peru files a complaint against the casino for confiscating their deposits and winnings due to alleged fraud, which he disputes. He requests the return of his funds as the casino has not provided a valid explanation.
IviBet Casino - Player's winnings have been confiscated.
Amount: 3,086 S/.
IviBet Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.2
IviBet Casino has a Safety Index of 5.2, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case opened
Current status
Waiting for player to reply
6d 21h 21m 57s
Case summary
2 hours ago
Public
Public
8 hours ago
Translation
I want to file a complaint because the casino has confiscated my deposits and winnings on the grounds of alleged fraud. I was the one who used the casino and managed my funds, so I do not understand what they mean or what they are basing this on. If they do not want to provide a solution, they should at least return my money, please!!
Automatic translation:
Public
Public
2 hours ago
Hello Angel.22,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IviBet Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Angel.22 has 6d 21h 21m 57s to reply
