The player from Italy felt deceived by 'Ivi bet', disputing its claim of having a license from Curacao and accusing it of promoting false information. She had played there for €10,000 under the impression that it was a licensed site. However, we had clarified that the casino's licensing status was clearly stated in our review, and advised her to contact the licensing authorities if she had an issue with the casino's claims about their licensing. As this was beyond our purview, we had to close the complaint.
IviBet Casino - Player questions casino’s operating license.
Amount: €9,000
IviBet Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.2
IviBet Casino has a Safety Index of 5.2, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
8 months ago
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8 months ago
Translation
Ivi bet is unlicensed to operate but still promotes false information and poses as a casino licensed in Curachao.
I feel deceived for depositing my money here on a casino that doesn't have a license and makes false declarations.
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8 months ago
Dear marumunteanu200,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with IviBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate what exactly is your issue as it was purely your decision to join into the casino and all the information were available there before registering there? I will be waiting for your reply patiently.
Best regards,
Nick
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8 months ago
Translation
They make it seem like they are a legal and honest site by writing that they are licensed... then this is not the case, they operate without any license.
This is not correct, I was sure it was licensed there when I played there for €10,000
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8 months ago
Dear marumunteanu200,
Unfortunately, I still do not understand what is the issue. It is known that the casino has no license you can even check it's review where it is clearly stated - https://casino.guru/ivibet-casino-review. May I ask what is the aim of this complaint?
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8 months ago
Translation
Unfortunately I don't have access to reviews of non-ADM casinos because I'm an Italian player and I only see those licensed by monopolies.
Unfortunately I see that they advertise it as licensed curachao and I can't find it Coretto.
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8 months ago
Translation
As you can see, you deny screens from ivibet.online, it seems that they are authorized by curachao
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8 months ago
Dear marumunteanu200,
Unfortunately that is up the the licensing authorities to deal with such issues. Our review states that they do not own a license and even when I tried to access the website, I could not see any validator. However it would not make any difference as it is up to the player where do they register.
If your only issues is that they somewhere claim to have validator, please contact the licensing authorities as there is nothing we can do regarding what the casino claims about themselves.
We will be now forced to close the complaint.
Regards,
Nick
