HomeComplaintsIQ Pari Casino - Player’s deposit has not been credited to his account.

IQ Pari Casino - Player’s deposit has not been credited to his account.

Amount: 570 INR

IQ Pari Casino
Safety Index:Low
Submitted: 26 May 2023 | Case closed : 09 Jun 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from India deposited money into his account. Unfortunately, the amount has not been added to his balance yet. The player did not answer our questions, so we had to reject the complaint.

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1 year ago

On 22 May 2023 at 9.32 pm I deposited 570rs in iqpari payment cut from my account successfully transferred to their given account. But payment not added in my iqpari account. When I talk to customer care they said wait 24 hour we will add your deposit. When I checked after 24 hour deposit not credited. From last four days they not added my deposit amount in my account. When I talk to them they only said wait 24 hour we will add your amount. Please help me in this matter they are trying to do scam with us.

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1 year ago

Dear vikaskumarking87, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please, could you clarify if you have tried contacting your payment processor regarding this issue? Was it your first deposit in this casino? Please could you forward the payment receipt and any relevant communication to veronika.l@casino.guru? I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you. 

Best regards, 

Veronika

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1 year ago

Dear vikaskumarking87,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

Best regards

Veronika

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