The player from Spain is highly dissatisfied with promotional offers. We rejected the complaint because the player didn't respond to our messages and questions.
Wrost casino i ever see, i have 10 sesions in with 320 € lose, i buy a lot of bonuses becouse i play more than 1000 hands there and never give me a bonus so you need to buy it if you want a bonus and just 1 fukng time give me my money back for bonus buy, i never see a wrost canino. sry
Dear Cristian,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you communicated possibility to receive any bonus prior to depositing funds into your account?
Meanwhile, please understand, that we can’t penalize the casino for not giving you a bonus automatically.
Thank you in advance for your reply and I hope we will be able to help you as soon as possible.
Best regards,
Petronela