HomeComplaintsiNetBet Casino - Player's winnings are confiscated.

iNetBet Casino - Player's winnings are confiscated.

Amount: $245

iNetBet Casino
Safety Index:Very low
Submitted: 18 Nov 2024
Case opened Current status

Waiting for player to reply

6d 17h 32m 2s

Case summary

6 hours ago

The player from Australia faces an issue with the casino, which refuses to pay his $250 winnings, claiming a disputed transaction with his bank that he did not initiate.

Public
Public
yesterday

Would not pay my $250 winnings saying I dispute with bank last transaction which i didn’t

Public
Public
6 hours ago

Dear bruser123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

Have you made any successful withdrawals before?

Could you please confirm that you have passed the KYC verification?

Did you accumulate your winnings with or without an active bonus?

Could you please share your communication with the casino regarding the withdrawal? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Dominika

bruser123 has 6d 17h 32m 2s to reply

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