HomeComplaintsi1scr Casino - Player’s struggling to access their account.

i1scr Casino - Player’s struggling to access their account.

Amount: 500 ฿

i1scr Casino
Safety Index:Above average
Submitted: 07 Apr 2020 | Case closed : 22 Apr 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Thailand has deposited funds into their account but now they’re experiencing difficulties to access it. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago
Translation

I don't have user games But i already deposited And I can not enter Contact me by email

Automatic translation:
Public
Public
4 years ago

Dear Piyamat,

Thank you for submitting your complaint. I’m sorry to hear about your problem. Please, could you provide more details, so I can assist you accordingly? Have you been experiencing difficulties accessing your account? Did I understand it correctly? Have you deposited any funds? I hope we will be able to help you to resolve this issue as soon as possible. Tank you very much in advance for your reply. 

Best regards,

Petronela

Public
Public
4 years ago

Dear Piyamat,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news