The player from Japan requests assistance with a delayed withdrawal made on August 30th, which remains unprocessed. Despite having previously passed KYC verification and made successful withdrawals, the casino cites reasons like 'waiting for final stage approval' and 'security check,' leading the player to feel this is a stalling tactic.
Hunt Casino - Player's withdrawal is delayed.
Amount: 7,764 ₮
Hunt Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
4d 10h 10m 53s
Case summary
3 days ago
Public
Public
4 days ago
Translation
On August 30th, I made a withdrawal request after winning using the campaign that was happening at the time.
However, to this day, the withdrawal has not been processed. They have cited reasons such as "waiting for final stage approval" and "security check," but with such delays, it just seems like a stalling tactic.
I have already passed the KYC verification and have made successful withdrawals in the past. Please address this issue.
Automatic translation:
Public
Public
3 days ago
Hello mcileusv,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Hunt Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise since when is your account fully verified?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
