Hollywoodbets Casino ZA - Player believes slots are rigged.

Everytime I deposit to this holiwoodbet website casino they rigged slots so that I don't win if I can trigger features even countless ,many times they pay me less its hard because I'm always the one victim for a e very long time I've been abused and no one is there to help me my heart is broken my life destroyed I don't sleep at night I cry many times.Even if I can play their slots for a very long time its useless because they have rigged the slots so that I lose because there is no way that a customer can always deposit even big amounts always even change the times for playing still not win even just win that's impossible it shows something has been ultered but I believe in justice.

Dear rachinexr, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance. 

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me at veronika.l@casino.guru if there is anything else I could do for you regarding your complaint.

Best regards, 

Veronika

Dear rachinexr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.