HomeComplaintsHitNSpin Casino - Player's withdrawal is delayed.

HitNSpin Casino - Player's withdrawal is delayed.

Amount: €11,000

HitNSpin Casino
Safety Index:Very high
Submitted: 29 Aug 2024 | Case closed : 12 Sep 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 months ago

The player from Germany experienced issues with their blocked casino account and confiscated funds. The complaint was rejected due to the player's lack of response to the Complaints Team's requests for further information, which prevented any investigation into the matter.

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3 months ago
Translation

My 11,000 stolen display blocked and account lost why? The important mafia money take immediately give money never

Edited by a Casino Guru admin
Automatic translation:
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3 months ago

Dear bartalis1996,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with HitNSpin Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?  

I will be waiting for your reply patiently. 

Best regards, 

Dominika 

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3 months ago

Dear bartalis1996,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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