HomeComplaintsHITLOTO Casino - Withdrawal difficulties.

HITLOTO Casino - Withdrawal difficulties.

Black points: 100

Amount: 1,000 ₴

HITLOTO Casino
Safety Index:Very low
Submitted: 05 Jan 2020 | Unresolved : 28 Jan 2020
Unresolved Our verdict

No reaction, passive regulator

UNRESOLVED

Case summary

4 years ago

Міша, a player from Ukraine, could withdraw her winnings.

Public
Public
4 years ago
Translation

Cannot withdraw money.

Automatic translation:
Public
Public
4 years ago

Hello Міша.

 

Thank you very much for submitting your complaint and sharing your negative experience with the Hitloto Casino. We will do our best to resolve your complaint, but we need more details about your issues. Could you provide us with more information about your case? 

Public
Public
4 years ago
Translation

Money cannot be withdrawn from the casino as one and the same answer. Waited for 20 days

Edited
Automatic translation:
Public
Public
4 years ago

Hello Міша.

 

Thank you for providing us with the information we requested. We will now try to get in touch with the casino. 

 

We have to warn you that we have a negative experiences with this casino and there is a great chance that we will be no response from their side. 

Public
Public
4 years ago

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

 

The casino can reopen this complaint anytime.

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