HomeComplaintsHITLOTO Casino - Casino has been closed.

HITLOTO Casino - Casino has been closed.

Amount: 35 ₴

HITLOTO Casino
Safety Index:Very low
Submitted: 18 May 2020 | Case closed : 02 Jun 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Ukraine is enquiring about the website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago
Translation

The site is down

Automatic translation:
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4 years ago

Dear Юрий,

Thank you very much for submitting your complaint. I’m afraid the casino has been closed. In the last past months, we have received a lot of complaints regarding declined withdrawals from HITLOTO Casino and it was a common practice of this casino to ignore us completely in our attempts to mediate any kind of issue. Please check out review: https://casino.guru/hitloto-casino-review.

Unfortunately, there is not much we can do for you in this case. If there is any additional info you would like to share with me, please do not hesitate to contact me, otherwise I will be forced to reject your complaint. Thank you in advance for your reply and understanding.

Best regards,

Petronela

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4 years ago

Dear Юрий,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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