The player from Germany requested a withdrawal on August 28, 2024, after making over 10 deposits. Following a KYC requirement, he submitted his ID and proof of address but received no further communication from support, leaving him unable to proceed with the withdrawal.
Heybets Casino - Player's withdrawal is delayed due to KYC issues.
Amount: €5,400
Heybets Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case opened
Current status
Waiting for player to reply
5d 6h 45m 30s
Case summary
2 days ago
julianballi17 has 5d 6h 45m 30s to reply
Petronela is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
