HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,102Opened1,027Unresolved4,716Resolved11,602Rejected19,757
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Casino SuperWins - Player’s winnings have been capped.

Resolved Submitted: 30 Sep 2020
Disputed amount: £800
Safety Index:Low
Our verdict Against fair gambling

SELECT.bet Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 30 Sep 2020
Black points: 93
Disputed amount: €1,600
Safety Index:Very low
Our verdict Case closed

Raging Bull Slots Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 30 Sep 2020
Disputed amount: $950
Safety Index:Low
Our verdict No reaction policy

Ares Casino - Player’s withdrawal has been delayed for two months.

Unresolved Submitted: 30 Sep 2020
Black points: 95
Disputed amount: €3,000
Safety Index:Very low
Our verdict Player stopped responding

Pokiez Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 30 Sep 2020
Disputed amount: A$470
Safety Index:Low
Our verdict Case closed

Thebes Casino - Player’s account has been blocked.

Resolved Submitted: 30 Sep 2020
Disputed amount: €100
Safety Index:Below average
Our verdict Unjustified complaint

Casino Lab - Player’s winnings from promotional play have been voided.

Closed Submitted: 29 Sep 2020
Disputed amount: C$1,550
Safety Index:Low
Our verdict Player stopped responding

1win Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 29 Sep 2020
Disputed amount: €130
Safety Index:High
Our verdict Player stopped responding

True Blue Casino - Player’s withdrawal has been delayed.

Closed Submitted: 29 Sep 2020
Disputed amount: A$1,650
Safety Index:Above average
Our verdict Case closed

Mr. Green Casino ES - Player’s account has been suspended.

Resolved Submitted: 29 Sep 2020
Disputed amount: €200
Safety Index:High
Show more complaints (+10)
Showing 35,351 - 35,360 of 37,102 complaints
1...3,535 3,536 3,537...3,711
Go to pageof 3,711 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.