The player from Ukraine has had his fully verified account blocked after attempting to make his first withdrawal of 776 euros without any explanation from the casino's risk department.
Gxmble Casino - Player's withdrawal confiscated due to account termination.
Amount: €776
Gxmble Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case opened
Current status
Waiting for player to reply
2d 20h 32m 23s
Case summary
4 days ago
Public
Public
1 week ago
Translation
Good day, esteemed Casino Guru! These scammers have blocked my account and stolen my 776 euros! My account was fully verified. When I made deposits, there were no issues. But as soon as I requested a withdrawal for the first time, they immediately blocked my account and stole my money! I didn't take any bonuses from them. The only explanation I received in an email is that their risk department decided to block my account without any explanations.
Automatic translation:
Public
Public
1 week ago
Dear xray200,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gxmble Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long were you a player of the casino and when exactly was your account blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Public
Public
4 days ago
Dear xray200,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
xray200 has 2d 20h 32m 23s to reply
Please disable your AdBlock