The player from Argentina wanted to delete their Guru casino account without incurring any charges. However, despite our team's efforts to assist, the player failed to provide the necessary information and did not respond to our follow-up messages. Consequently, we could not conduct a thorough investigation into the matter and had to reject the complaint.
GuruPlay Casino - Player wants to close their casino account.
Amount: $1 ARS
GuruPlay Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.6
GuruPlay Casino has a Safety Index of 4.6, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
11 months ago
Public
Public
11 months ago
Dear Alejandra0712,
Thank you very much for submitting your complaint. Before we proceed with this complaint, could you please post a website link to the casino you want to close your account in?
I will be waiting for your reply patiently.
Best regards,
Kristina
Public
Public
11 months ago
Translation
I want to delete the Guru casino account without being charged because I will not pay
Edited
Automatic translation:
Public
Public
11 months ago
Could you please post a website link to the casino you want to close your account in?
